Bring your current valid insurance card and photo ID
Ensure that we have a referral authorization from your primary care provider, if your insurance requires
Bring medical history to include all current medications and dosage
Ensure that we have current x-rays (within 6 months)
Providing us with at least 24 hours advance notice should you need to cancel or reschedule an appointment
As there is a lot of work that goes into preparing you for surgery, there is a fee of $200 if cancelled within 2 weeks.
Your insurance policy is a contract between you and your insurance company. As such, it’s important for you to know the details of it, including co-payments, deductibles and other provisions
Medicare Part B
Humana Medicare Advantage
United Health Care
Blue Cross Blue Shield
AARP Medicare Advantage
Plans that require prior authorization from your Primary Care Physician:
Veteran’s Affairs (VA)
Workers Compensation and Auto Accidents:
Completing required incident/accident forms within 30 days of date of service
Ensuring that your auto insurance has funds available. If the funds are exhausted the patient is responsible for the balance.
You will need the following information:
A referral from the Physician managing the Worker’s Compensation Case
Nature of the injury
Worker’s Compensation Company
Phone for Adjustor
Fax for Worker’s Compensation
Also, please bring any other insurance you have.
If you would like to be seen for separate problems at the same time as your visit – you will need to be booked for two appointment spots. This is because worker’s compensation and third-party liability companies will only allow us to bill for the treatment of conditions that you have been pre-authorized. Please let the staff know when you set up the appointment before arriving at the office.
What They Are Saying
Our Beloved Patients
Via Google my Business
I was suffering from the pain on my shoulder and I couldn't lift up my arm all the way up at all. This was caused from the accident I had previously and was seeing another Orthopedic doctor on Maui. I wasn't very happy with that doctor. I heard about Dr. Eno from my friend. He didn't come up with my previous search when I had accident because his office was new to the island. I called them right away and I was able to schedule my appointment within 2 weeks and when I saw him he offered me Cortisone shot on my shoulder. If it didn't work, he was ready to operate my shoulder. 2 days after I received shot on my shoulder, Voila, I had no problem lifting my arm and no pain. I was so grateful and happy. My physical therapist who were working on my case said Dr. Eno must be really good because if he didn't give me shot at the correct area, it wouldn't have worked. I am very happy to know that there is great orthopedic doctor here on Maui now who I can trust.
Via Google my Business
I had my hip replaced by Dr. Thielen last June when he was still at Kaiser. Aside from being a highly skilled, rockstar surgeon he is incredibly down-to-earth and humble. My surgery went really well, my recovery with Swift and the quality of my life—especially in the athletic department—has improved dramatically. No more pain when deadlifting, snatching, surfing etc. Huge congratulations to Dt Theilen and his team for opening up the new practice. I highly recommend Dr Thielen and team for any orthopedic issues!
Via Google my Business
Dr. Thielen is at the top of his profession. I had anterior minimally invasive total hip replacement in my left hip. I am in my 70's. Six days after surgery I walked comfortably with only a cane. A few days later I also ditched the cane.
In addition to surgical skill, Dr. Thielen and his entire team were responsive, efficient, nice people. I never felt like "just another client."
Via Facebook, 2021
Best Orthopedic Surgeon I have seen! Dr. Theilen has a skill that no other surgeon has. I had a total anterior hip replacement and he explained the entire process. If I had questions or concerns his staff were ready and willing to help. If you have a medical issue that requires an orthopedist, I highly recommend you to see Dr. Theilen. His bedside manner was sincere, honest and kind. If you need surgery on your hip or knee he is the doctor to see. The surgery I had went well and I was out of the hospital 4-5 hours after the surgery. It wasn't necessary to stay the night. His total hospital team is exemplary and before you know it , the surgery will be done. Do not hesitate to schedule an appointment. His office is busy but they will do everything to get you in timely to see Dr. Theilen.